AJ APPLIANCE & REFRIGERATION SERVICE

Building Maintenance > Building Materials and Supplies

My 2001 KitchenAid Superba stopped cooling while i was out of town - YUK! Called another service company. They were there 1st thing in the morning and told me my main control board was out and would be $700 for the part and $425 for the labor and they could have it done in a week. The price seemed high for a circuit board and the labor charge surprised me given how fast the technician accessed and pulled out the bad part. When I questioned his price, he said the part was out of production and it would cost more to hunt one down. I googled the part found out that indeed it wasn't in production, but that it could easily be serviced by a circuit board company for only $150. Add a reasonable labor charge to that and I came up with about a $400 service estimate - it didn't jive. Besides the fact that I didn't have $1200 to fix my fridge, I felt like I was being taken advantage of, so I called another company - they called me back 2 days later saying they couldn't get the part at all. I called AJ's and Jaimie answered the phone, had the part I described on his truck that had already been refurbished, would be there that afternoon to swap his for mine and would send mine in for refurbishing. $420 and my fridge is up and running again - he even took a few extra minutes to clean my furnace filter, because I didn't know how. Thank you universe for connecting me with AJs and brilliant that he thinks to do this for common parts!

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