ALASKA POWER & TELEPHONE

Industrial > Energy and Utilities

Interacting With Us
As local communities respond to COVID-19, we continue to stay on top of the changing environment and make adjustments to keep our customers and employees safe. With that, in all aspects of our business, we strive to meet the needs of our valued customers.

AP&T offices are open to the public.
We will continue to monitor the COVID-19 situation but would prefer to maintain a schedule as best we are able going forward. If we see specific spikes or hot zones, including school openings/closures, we may re‐consider on a location-by-location basis.

We want to remind folks of the things to limit exposures; the Alaska guidelines are:

Wear a face-covering in public places.
Renew efforts in social distancing.
Reduce the size of your social “bubble” to just a household family.
If possible, work from your home.
Avoid 3 Cs: Closed Spaces, Crowded Spaces, Close Contacts.
Do 3 Ws: Wear a mask, Wash your hands, Watch your space.
Mask usage for AP&T offices & facilities:

Any non‐employee that comes to our lobby is encouraged to wear a face-covering. This has been mandated in several Southeast communities.
Meetings or work beyond the public lobby requires the use of a face-covering.
To manage your AP&T accounts from the safety of your home, AP&T provides a variety of no-contact options. Our customer service representatives continue to be available for support calls, provide account information, and assist customers in making a payment telephonically or online.

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